Anabelle Colaco
14 Apr 2026, 16:21 GMT+10
LONDON, U.K.: Tesco is stepping up its digital transformation by partnering with U.S. software firm Adobe to harness artificial intelligence for more targeted customer engagement and marketing.
Britain's largest food retailer said on April 13 that the collaboration would deepen its use of AI to analyse shopper data, as retailers increasingly turn to advanced technologies to drive revenue growth and improve efficiency.
A key part of Tesco's strategy is expanding its digital capabilities, including personalized engagement, rapid delivery service Whoosh, its online Marketplace platform, and retail media offerings.
Tesco said the partnership with Adobe would combine AI tools with data from its Clubcard loyalty scheme, which has been central to its recent market share gains.
The Clubcard program covers more than 24 million households in the UK and is one of the country's largest loyalty schemes, already offering tailored discounts and product recommendations.
By integrating Adobe's AI capabilities, Tesco aims to enhance its ability to anticipate customer needs and improve the relevance of content, offers, and overall shopping experiences across its channels.
Adobe engineers will work closely with Tesco's personalization and AI teams as part of the collaboration.
"Working with Adobe, we can be even more responsive to the needs of shoppers," Becky Brock, Tesco group customer digital transformation director, said.
Tesco, which holds a 28 percent share of Britain's grocery market, is due to publish its annual results on April 16.
Retailers globally are increasingly investing in AI to refine customer insights, optimize operations, and deliver more personalized shopping journeys as competition intensifies.
Get a daily dose of Scotland Star news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Scotland Star.
More InformationLONDON, U.K.: Tesco is stepping up its digital transformation by partnering with U.S. software firm Adobe to harness artificial intelligence...
LONDON, U.K.: Oil prices surged above US$100 a barrel on Monday as escalating tensions between the United States and Iran, including...
LONDON, U.K.: Governments around the world are scrambling to contain rising energy costs and economic fallout from the Iran war, as...
AUGUSTA, Ga. -- Jack Nicklaus, Nick Faldo, Tiger Woods and now Rory McIlroy. The Northern Irishman emerged from a tight pack of contenders...
LONDON, U.K.: Prince Harry has been sued for defamation by a charity in Africa he cofounded to honor his mother, the late Princess...
LOS ANGELES/MONTREAL: Global supply chains are being reshaped as companies search for alternative shipping routes to bypass disruptions...
After the breakdown of talks in Pakistan, the ceasefire between the US and Iran is more fragile than ever, and now seems likely to...
HAVANA, Cuba: Already struggling with the U.S. energy blockade, people in the Cuban capital have started packing their bicycles, scooters,...
LONDON, U.K.: Oil prices surged above US$100 a barrel on Monday as escalating tensions between the United States and Iran, including...
WASHINGTON, D.C.: In a setback to President Donald Trump, a federal judge dismissed his US$10 billion defamation lawsuit against the...
TEL AVIV< Israel (ANI) - Israel's Prime Minister Benjamin Netanyahu on Sunday (local time) visited southern Lebanon alongside senior...
JERUSALEM - Israel's far-right National Security Minister Itamar Ben-Gvir visited the Al-Aqsa Mosque compound in occupied East Jerusalem...
